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If you need any further clarification on our shipping policy please call us at 01384 401789.


Orders are despatched from our warehouse via Royal Mail 1st Class or by XDP Home Drop, subject to stock availability and security checks. The delivery method used is based on the size, weight and value of the order. 
If your parcel is being delivered by one of our Couriers or by recorded post, it will require a signature on arrival. If you are not at home the driver will leave an information card.


DP Homedrop is a specialist arm of the XDP Express delivery network. Specialising in delivering larger items (anything with a single carton weight in excess of 50 kilos) through a dedicated delivery network of 2-man delivery crews.

This allows us to offer Value added services such as delivery to a dedicated room of choice on the ground floor.

Standard delivery times using the XDP Homedrop network are typically between 2 and 5 days from the time that the goods are despatched by the sender. However we deliver to every postcode within England every day and therefore are able to offer an Overnight service to some areas.

All delivery crews are fully trained in our ICARE programme and all deliveries are carried out in line with our 4 main philosophies:

  • ICARE: about the product
  • ICARE: about the customers
  • ICARE: about making a difference
  • ICARE: about the customer being a friend


All small items under approx 1.5-2.0kg will be sent via Royal Mail First Class Post. Delivery is normally within 1-2 days of despatch but please allow up to 28 days for delivery. Higher Value items will be sent recorded via our courier.

If you are unsure about our delivery arrangements, please call 01384 401789 and we can clarify delivery methods, times and charges.

Please note that we despatch up to 3pm each working day. If you order is placed after this time, the estimated despatch date may be affected.