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All the returns procedures listed below are subject to you notifying us by phone or mail prior to returning the item:


Returns and Refunds Enquiries:
Tel: 01384 401789

Returns Address:
OCL Kingswinford Ltd
Building 70
Bay 2 Third Avenue
Pensnett Trading Estate
West Midlands
DY6 0BH 

All refunds are subject to inspection of goods once they are returned to us and must be authorised prior to return. Please note that item(s) that are returned to us that are not due to our error will have the return shipping costs deducted from the refund.